How To Make A PPI Claim

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If you have any more question about the way your PPI was offered you can sound a dedicated telephone line for PPI consumers 0800 151 0292 (lines open 8am to 6pm, Monday to Friday and 9am to 2pm Saturday).

We take all grievances extremely seriously and are dedicated to managing them on a fair and constant basis. In line with our complaint-handling policy we will evaluate your PPI problem and will certainly provide compensation, including the backdating of interest and payments, where appropriate.

Where the only failing identified with the PPI sale associates with the particular characteristics of a single premium PPI policy (spent for in one payment by additional borrowing on a loan which would incur interest throughout the life of the loan) and in the absence of proof to the contrary, we may presume that a routine premium payment defense policy (paid for each month with no extra loaning to the loan) would have been purchased instead.

We are not reopening grievances that have already been closed. When replying to complaints, we constantly inform consumers that they have 6 months to raise any concerns over our decision to the Financial Ombudsman Service (FOS). If you have brand-new or various issues, then we’ll be delighted to examine those as part of any new complaint you raise with us. We are also evaluating certain Payment Protection Insurance coverage sales processes dating from 2005. If we find the need for an additional evaluation of the sale of your PPI policy we will certainly compose to you. At the minute, you do not have to do anything.ppi claims hsbc