In line with our dedication to ending up being the UK’s most Useful Bank, we have actually set out some guidance listed below ought to you wish to make a problem about the way in which your PPI policy was offered.
If you do not get a response or decision within 8 weeks, send st=p&n=dd2d3d3d-4c2a-4233-a480-320787fd1fdb a letter of grievance to the Financial Ombudsman Service (FOS). The Ombudsman will certainly ask you to fill out a questionnaire to decide whether you have actually been mis-sold.
Some claims management business say that the banks are processing their claims quicker than those made by people, but this isn’t real. If you make the claim yourself, you will not lose out. In truth, you’ll obtain due to the fact that you’ll end up with more money.
If you decide you wish to go ahead with your complaint, download our PPI Questionnaire and fill in the information of your case. This will help us process your problem as effectively as possible.
Send out the FOS PPI Questionnaire to Lloyds Bank, PPI Consumer Services, BX1 1LT. When we have actually decided we’ll write to you clearly explaining it. If we are offering you a refund, we are committed to making sure you get payment within 28 days of our choice letter.